FAQs

Q?

What makes VMA different than any other virtual assistant company?

A.

We love the church. Our virtual assistants serve in the local church and have the administrative and technical skillsets necessary to not only accomplish task, but also add value. With years of experience and proven best practices, our virtual assistants are much more than task completers. They bring with them a team and years of ministry of experience in diverse ministry contexts.

Q?

How is information shared between the virtual assistant and the church/ministry?

A.

The church/ministry creates a Google Drive Folder, Dropbox folder, etc. and give permission to the virtual assistant. Windows Remote Desktop and similar programs are also utilized when needed. The church/ministry retains ownership and control of their information.

Q?

Where are your virtual assistants located?

A.

All of our virtual assistants are located in the continental United States.

Q?

What about confidentiality?

A.

Every virtual assistant signs a non-disclosure and confidentiality agreements. You can be assured your information handled with the utmost integrity and care.

Q?

How are virtual assistants matched with churches/ministries?

A.

Virtual assistants are matched based on the primary needs of the ministry and the skillsets needed to accomplish the church/ministry tasks. Each church/ministry has a primary virtual assistant. Each virtual assistant has a team that can be resourced when needed to ensure the needs of the church/ministry are met.